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The Custom Design Process

We provide all clients with individualized service. All invitations and paper goods are customized to your specifications. We take great pride in providing you with superior dedicated and personalized service.


Please note that the custom design process does take time. We recommend contacting us 4 to 8 months prior to your event.  We will do our best to accommodate RUSH orders, please contact us for details.


The first step is a complimentary consultation. This meeting typically lasts 90 minutes, and allows us to get to know about you and what you envision for your special event. We discuss details about your event such as colors, themes and timelines. We listen to your vision for your event, and also show you examples of our work. If you are unable to meet with us locally, we gladly offer telephone consultations.


When you decide to move forward with us, we will email (within 3 - 5 days) a detailed quote based on the items we discussed during our initial consultation. To initiate the start of the design process, we require agreement to the quote, a signed contract and 50% initial payment.


After we receive the signed proposal agreement and 50% initial payment, we begin the design process. We will provide you with three initial design concepts through email as pdf files.  We ask for your honest feedback, after which we provide a second round of proofs. If after the second revision we haven't hit the mark - we may request a second meeting to discuss your vision. Our $150.00 Design Fee (includes 3 hours of design time) and three rounds of revisions are included in the quote we provide. Any additional design hours needed, or additional design revisions will be charged at our an $75.00 per hour rate (half hour minimum). You will be advised ahead of time if extra time is being billed.


Once your design is finalized and approved, you will be asked to pay the remaining balance. After your payment is received, we will begin the printing and assembly of your invitation suite. This typically takes 2-4 weeks, depending on the print method and complexity of the design. Some projects may take longer to complete. In these instances, you would be advised throughout the design process.


As we near completion of your project, we will contact you to finalize pick-up time or delivery information.


Visit our FAQ page.

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